Privacy Policy
PRIVACY POLICY
Effective Date: November 17, 2024
Introduction
C Ray Logistics ("we," "us," or "our") is committed to protecting the privacy of our clients.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our dispatch services.
Information We Collect
We collect the following information:
Business Information:
Company name and MC number
DOT number and operating authorityInsurance certificates
W-9 and tax information
Equipment specifications
Driver qualification files
Contact Information:
Owner/operator names
Phone numbers and email addresses
Emergency contact information
Dispatch communication preferences
Operational Information:
Load and route history
Payment records
Performance metrics
Safety records
Communication logs
How We Use Your Information
We use collected information to:
Provide dispatch services
Negotiate with brokers
Process payments
Maintain compliance records
Optimize route planning
Improve service quality
Handle emergency situations
Generate performance reports
Information Sharing
We share information only with:
Authorized brokers for load booking
Payment processing services
Insurance verification systems
Required government agencies
Emergency services when needed
We DO NOT:
Sell your information
Share data with competitors
Release information without consent
Use data for non-dispatch purposes
Security Measures
We protect your information through:
Secure data storage
Encrypted communications
Limited access protocols
Regular security updates
Staff confidentiality agreements
Your Rights
You have the right to:
Access your information
Request corrections
Obtain copies of records
Update preferences
Terminate data sharing
Contact Us
For privacy concerns, contact:
C Ray Logistics
Email:
Phone: 713-835-0190